Resolved -
This incident has been resolved.
Aug 18, 11:18 AEST
Identified -
The issue has been identified and a fix is being implemented.
Aug 18, 10:45 AEST
Investigating -
We are currently investigating an issue that prevents Managers, Admins, and Owners from creating timesheets on behalf of their direct reports.
Workaround: Direct employee timesheet creation remains fully operational. Employees can submit their own timesheets via web or the mobile app as normal.
Our engineering team is actively working on a fix. We will post additional updates here as soon as new details are available.
Aug 18, 10:08 AEST