Minor Service Outage

Employment Hero Website ? Operational
HR Software ? Operational
90 days ago
99.96 % uptime
Today
Payroll Software - Australia Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - New Zealand Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - Malaysia Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - Singapore Partial Outage
Login Operational
Create Pay Run Partial Outage
Finalise Pay Run Operational
Create Employee Operational
Payroll Software - United Kingdom Operational
Login Operational
Create Pay Run Operational
Finalise Pay Run Operational
Create Employee Operational
Integrations Operational
90 days ago
99.85 % uptime
Today
Xero Integration Operational
MYOB Integration Operational
Employment Hero HR APIs Operational
90 days ago
99.85 % uptime
Today
Payroll Integration service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 24, 2025

No incidents reported today.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
Resolved - This issue has been resolved.

Thank you.

Apr 17, 15:43 AEST
Identified - Our engineers have identified the cause of this issue and are currently working on a resolution.

Thank you for your patience.

Apr 16, 10:56 AEST
Investigating - We are aware of an issue with file functionality for EH and EH Jobs, including accessing files. We are working on a fix and will update shortly.
Apr 16, 01:24 AEST
Resolved - The submissions backlog has successfully processed and this incident is now resolved.

Thank you.

Apr 17, 10:42 AEST
Monitoring - This issue has been resolved and ATO submissions are processing as expected.

Any backlog of submissions during the issue are due to clear within the next 24 hours.

Thank you.

Apr 16, 12:09 AEST
Investigating - ATO submissions may be experiencing processing delays due to an issue with a downstream partner.

Our engineers are currently working with this partner to resolve the issue and we expect submissions will be automatically processed upon resolution.

We apologise for any inconvenience caused.

Apr 15, 16:05 AEST
Apr 16, 2025
Apr 15, 2025
Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025

No incidents reported.